Visual Composer Issues

  • In Progress
    Posted in: Highend WP Theme  
  • Customer
    just visualize
    April 15, 2016 at 11:59 pm #80750

    Hello,

    I purchased your HighEnd theme through Mojo Marketplace which included the visual composer plugin.

    I recently updated to WordPress 4.5 and now the visual composer is not working. Since the update I am seeing a message by the plugin developer stating:

    “Hola! Would you like to receive automatic updates and unlock premium support? Please activate your copy of Visual Composer.”

    I was under the impression that since the composer was included with the theme that I purchased that meant I could use it without having to be charged later, as it was not clearly stated in the HighEnd theme description prior to purchase that I would have to purchase a separate license later for the continued use of the Visual Composer.

    If this is simply an issue with the newly updated WordPress 4.5 than can you tell me when an updated version of your theme might be available to resolve this issue?

    Thank you.

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