Shop Theme – disappeared

  • In Progress
    Posted in: Highend WP Theme  
  • Customer
    Inspiring Heritage
    December 7, 2023 at 1:00 pm #161188

    Hi,

    I am currently building my new site using the Highend theme. The site is not live and has a coming soon status.

    I installed the e-commerce shop template ‘ONLINE SHOP
    A demo for an online store.’

    All was going well, and we started to populate the store. Today, I visited the site to continue building and noticed a notification to install a basic WP installer as if its a new, clean site. Eventually, I bypassed this and entered the site only to find all the HighEnd options were blank where I had uploaded all the images; it asked me to install a new demo theme. Not quite sure what went wrong??? If I install and shop them again, I think it will make me start all over. Most annoying! Is there a way to regain the shop, or must I start again?

    I had not completed the site, so I did not initialise any backup protocols.

    Any help would be appreciated.

    other info – Hosted with Bluehost
    site http://www.battleboards.co.uk

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