NO .ZIP FILE – PLEASE HELP!

I AM VERY FRUSTRATED BECAUSE THERE IS NO .ZIP FILE DOWNLOADED ONLY HTML. I ALREADY ASKED ONCE AND YOU PROMPTED ME TO VIEW A TUTORIAL WHICH DID NOT HELP. I CANNOT LOG INTO MOJO…. WONT ACCEPT MY LOGIN. IT ASKS ME TO VERIFY IPAGE WHICH I DO AND THEN IT NBEVER LOGS ME IN. I AM ABOUT TO CANCEL MY PURCHASE THROUGH MY CREDIT CARD BECAUSE I JUST WANT TO UPLOAD MY NEW WEBPAGE. IS THERE A PHIONE NUMBER I CAN CALL??