My Pages changes (still) aren't saving! Help!

  • In Progress
    Posted in: Highend WP Theme  
  • Customer
    Patti
    June 5, 2015 at 2:54 pm #43109

    On June 2 I posted the following problems:

    In the last two days, I’ve noticed that my pages changes don’t “stick” when I click the UPDATE button. The Page Layout switches from Fullwidth to Highend Options Settings; the alternative page titles and image I upload disappears; and the changes I make to the URL are erased and something totally random is substituted in. There may be more, but these are the ones I noticed. A totally frustrating problem that is sending me backwards!

    I updated my Highend theme to 2.4.1, but the problems remain.

    I disabled my plugins, which caused another problem with my W3 Cache:
    FTP credentials don’t allow to delete folder /hermes/bosnaweb05a/b943/sl.patriciamnewman/public_html/newsite/wp-content/cache/config

    W3 Total Cache Error: Files and directories could not be automatically created to complete the installation.
    Please execute commands manually or use FTP form to allow W3 Total Cache make it automatically.

    I sent the necessary log-in details to Shouvik because he offered to fix it, and there’s been radio silence ever since.

    PLEASE help! I cannot work on my website at all with these problems!

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