MP3 Upload Not Displaying Correctly

  • Resolved
    Posted in: Highend WP Theme  
  • Customer
    jsayeghnd
    June 5, 2018 at 5:10 am #127674

    Hello my name is Jamil. I hope this message finds you well. I recently uploaded 2 MP3s onto my website and:

    1) Once uploaded onto the editor, the mp3s display correctly, and appear as a progress bar with a play button (like all audio players)

    2) I press “Update” and save changes, and when I view the live page the MP3 progress bar disappears and becomes a black rectangle with a play button as if it was a video. Nothing happens when I click the button.

    How do I make my live page the same as it appears in the editor page (where it is correct)?

    Here is the page if you’d like to see what I’m referring to:

    Media

    Thank you for your help and I look forward to hearing from you.

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