max input time issue to install demo

  • In Progress
    Posted in: Highend WP Theme  
  • Customer
    Gigi
    August 27, 2015 at 4:24 pm #54589

    Hi,

    i want to import the blog type demo but get the following error

    Please resolve these issues with your server configuration before importing any demo template:

    Maximum Input Time (max_input_time) : 60 seconds. max_input_time should be at least 300 Seconds.

    REPLY from hosting company (IPAGE)

    Hello,

    Thank you for contacting us.

    I could see that currently the PHP 5.5 for your account. By default the maximum input time is set to 60 seconds. Unfortunately, it is not possible to increase the PHP input time more than this. Even if you update the value of the variable ‘max_input_time’ in the php.ini file at https://www.ipage.com/controlpanel/cgiManagement/PHPplus.bml it wont affect in server. However, I am sorry to say that we cannot do anything on this from our end. Please contact the vendor of the theme which you are trying to install to know alternative solution or way to install it on your website.

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