Increased max_execution time & still taking forever to save!

Based on the forums I contacted my hosting provider support team to increase max_execution time. Their response is below & the logo is still not saving. What should I do now? thanks, amber

Hello,

Thank you for contacting us.

I have increased the max_execution_time to 120 in php.ini. You can check it by going to the link https://www.ipower.com/controlpanel/cgiManagement/phpplus.html .

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