incomplete theme.

I would like a full refund
this product seems to be a really nice piece but if it cannot be fully loaded it is worthless.

There is no settings/import in the left sidebar.

1. Open your WordPress Dashboard. Make sure that, Highend theme is installed and activated, also make sure you have installed required plugins.
2. Click Settings on your left dashboard sidebar menu.
3. Click Import
4. Click WordPress Import and install additional plugin if needed.
5. Select the XML file in “Demo Content” folder to import.
6. Check to upload all content if you want images to be uploaded.