Highend “Quick contact box”

Our website “Quick contact box” is not working. Whenever you click on it nothing happens.

I already check the contact settings to check if it is enable and it is. How does it work? I was under the impression of if you click on it there will be a simple form that will pop up?

domain: https://pier-port.com/

Attached file is the screenshot of the “quick contact box” in our website.