HighEnd MAIN DEMO impot/instalation failure

  • Resolved
    Posted in: Highend WP Theme  
  • Customer
    haimr00
    July 3, 2015 at 10:41 am #47218

    I purchased Highend theme (MOJO MARKETPLACE) for haimr99.ipagr.comm and installed it.
    I tried to import the Main Demo to my domain and it fail.
    The failure reasons was:
    ## ipage: It appears it requires max_input_time 300 Seconds and we can’t increase this. Please ask the theme provider and ask how to upload Highend
    Main Demo using FTP option# ##
    Can U please import/install the Main Demo for Highend theme to my domain ?
    Thank you , Best regards.Haim

    See below login details:
    http://haimr99.ipage.com/wp-login.php
    user: hmyn0303
    passw: EliB2015#

    See below the error details (from several line chats with Ipage support)
    HAIM RICAS: great,please note that for demo installation we need the following Maximum Execution Time (max_execution_time) : 120 seconds.

    Recommended max_execution_time should be at least 400 Seconds. Maximum Input Time (max_input_time) : 60 seconds. max_input_time

    should be at least 300 Seconds. WordPress Memory Limit (WP_MEMORY_LIMIT) : 40M memory,please check
    HAIM RICAS: I wait your last system answer and then I’ll try to install it
    Shwetha B: May I place you on hold for 3 to 4 minutes, while I check this for you?
    HAIM RICAS: yes
    Shwetha B: O am checking with one of our specialists and taking some time.
    HAIM RICAS: no problem
    Shwetha B: Now, it is showing message:
    Shwetha B: Maximum Input Time (max_input_time) : 60 seconds. max_input_time should be at least 300 Seconds. Only
    Shwetha B: We can’t increase Maximum Input Time . However, I am trying to install it.
    HAIM RICAS: Ok, THANKS !!!
    Shwetha B: But it is showing:
    Shwetha B: Please be patient while Highend Main Demo demo is being imported. This may take a few minutes. Only.
    HAIM RICAS: NO PROBLEM, i WILL WAIT
    Shwetha B: It appears it requires max_input_time 300 Seconds and we can’t increase this. Please ask the theme provider and ask how to upload

    Highend Main Demo using FTP option. You might need to download Highend Main Demo files to your computer and upload it to the account

    through FTP.
    HAIM RICAS: Ok, I have them in my computera and where uploaded before by http://ftp.What next ?
    Shwetha B: We don’t have exact where this Main Demo files should be uploaded. Please contact theme provider and ask the exact location where

    you have to upload this files.
    HAIM RICAS: Ok thank you for your help, grade 10 , Have a nice day !!!!

    Sorry, this forum is for verified users only. Please Login or Register to continue

Comments are closed.