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In case you are having issues with Highend Demo Import you can try the following:
First, try to disable all of your plugins and then run the importer.
If that didn’t work, you can try importing a demo but unchecking the “Attachments” checkbox in the Demo Importer.Issues you may encounter, such as demo template import fails, Highend Options not saving changes and similar issues, are generally related to low PHP configuration limit settings.
You can either increase these limits on your own, or contact your hosting company support and ask to have the limits increased to the following minimum:
max_execution_time 120 max_input_vars 3000 memory_limit 128M post_max_size 32M upload_max_filesize 32M
Check if
allow_url_fopen
is set toOn
Should you not feel comfortable in trying the above methods, or the above did not work for you, you need to talk to your hosting about having them increase your memory limit.
In addition to the changes above, you also need to add a couple of lines into your
wp-config.php
file. You can find that file in your root WordPress installation folder. Use FTP or your hosting company File Manager to edit the file.Add the following code to the very bottom, right before the line that says, “Happy Blogging”:
define( 'WP_MEMORY_LIMIT', '128M' ); set_time_limit(120);
If you need more help with the demo import process, please open a new topic and our team will import the demo for you.
Thanks!
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HB-Themes support team typically replies to all topics within 48 hours except on weekends and public holidays. You must register to post topics.
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