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Hey Highend Users! If you’re facing issues while importing demos, don’t worry. We’ve got you covered. Here’s what you can do to get things up and running:
Initial Steps:
1. Disable All Plugins: Head to Plugins » Installed Plugins and deactivate all. Now try running the demo importer again.2. Skip Attachments: If disabling plugins didn’t work, go back to the Demo Importer and uncheck the “Attachments” box before importing.
Common Issues and Fixes:
Sometimes the problems lie in your server’s PHP settings.Adjust PHP Settings:
You’ve got two choices here:1. DIY Method:
Access your hosting settings and increase the limits to at least:max_execution_time 120 max_input_vars 3000 memory_limit 128M post_max_size 32M upload_max_filesize 32M
Ensure
allow_url_fopen
is set toOn
.Then, edit wp-config.php:
1. Find the File: It’s in your root WordPress installation folder. Use FTP or your hosting’s File Manager.2. Add these lines at the bottom, just before “Happy Blogging”:
define( 'WP_MEMORY_LIMIT', '128M' ); set_time_limit(120);
2. Hosting Support:
Contact your hosting provider’s support and ask them to adjust these settings for you.Still having trouble? Open a new topic in our forum and our dedicated team will step in to import the demo for you.
Cheers to your next website launch 🚀
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HB-Themes support team typically replies to all topics within 48 hours except on weekends and public holidays. You must register to post topics.
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