Demo Import Issues

  • Support
    March 21, 2020 at 9:58 pm #145584

    In case you are having issues with Highend Demo Import you can try the following:

    First, try to disable all of your plugins and then run the importer.
    If that didn’t work, you can try importing a demo but unchecking the “Attachments” checkbox in the Demo Importer.

    Issues you may encounter, such as demo template import fails, Highend Options not saving changes and similar issues, are generally related to low PHP configuration limit settings.

    You can either increase these limits on your own, or contact your hosting company support and ask to have the limits increased to the following minimum:

    max_execution_time 120
    max_input_vars 3000
    memory_limit 128M
    post_max_size 32M
    upload_max_filesize 32M

    Check if allow_url_fopen is set to On

    Should you not feel comfortable in trying the above methods, or the above did not work for you, you need to talk to your hosting about having them increase your memory limit.

    In addition to the changes above, you also need to add a couple of lines into your wp-config.php file. You can find that file in your root WordPress installation folder. Use FTP or your hosting company File Manager to edit the file.

    Add the following code to the very bottom, right before the line that says, “Happy Blogging”:

    define( 'WP_MEMORY_LIMIT', '128M' );

    If you need more help with the demo import process, please open a new topic and our team will import the demo for you.


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