Troubleshooting Issues: Demo Import

Hey Highend Users! If you’re facing issues while importing demos, don’t worry. We’ve got you covered. Here’s what you can do to get things up and running:

Initial Steps:
1. Disable All Plugins: Head to Plugins » Installed Plugins and deactivate all. Now try running the demo importer again.

2. Skip Attachments: If disabling plugins didn’t work, go back to the Demo Importer and uncheck the “Attachments” box before importing.

Common Issues and Fixes:
Sometimes the problems lie in your server’s PHP settings.

Adjust PHP Settings:
You’ve got two choices here:

1. DIY Method:
Access your hosting settings and increase the limits to at least:

max_execution_time 120
max_input_vars 3000
memory_limit 128M
post_max_size 32M
upload_max_filesize 32M

Ensure allow_url_fopen is set to On.

Then, edit wp-config.php:
1. Find the File: It’s in your root WordPress installation folder. Use FTP or your hosting’s File Manager.

2. Add these lines at the bottom, just before “Happy Blogging”:

define( 'WP_MEMORY_LIMIT', '128M' );
set_time_limit(120);

2. Hosting Support:
Contact your hosting provider’s support and ask them to adjust these settings for you.

Still having trouble? Open a new topic in our forum and our dedicated team will step in to import the demo for you.

Cheers to your next website launch 🚀