CART TOTAL COLUM NOT UPDATING/ HELP!

  • Resolved
    Posted in: Highend WP Theme  
  • Customer
    alyssa
    July 26, 2017 at 10:48 pm #114154

    CAN YOU PLEASE HELP WITH THE FOLLOWING ISSUE:

    Please note: we have checked all our setting and tried every thing and nothing works. please help!

    Here is the issue:

    The cart totals column on the view cart page does not update when you change your shipping choice.The only way it updates the totals after you change your shipping choice is to re-fresh the page! This is very bad. How will the customer know to do this? It is very confusing, as the cart does not update!

    However,the totals and shipping options work and update on the check out page.
    Attached is a screen shot of the cart total column that is NOT UPDATING:

    I contacted Woo Commerce about this and they said the following:

    “I see the issue on the cart page. There’s something in your theme that’s causing the page from refreshing.

    I’ve drawn this conclusion because I previewed your site in the Customizer with a default theme,and when the shipping is changed, it spins and the final total updates:

    Direct Link: https://cloudup.com/cWuycIxb26S

    I’d recommend reaching out to the developer of Highend to see what’s happening.”

    The file they need to look at is HighendWP/woocommerce/cart/cart-totals.php

    Do you have any coding that can correct this most upsetting issue?
    The site is not live yet, as it is under development.
    ALSO, IF POSSIBLE CAN YOU PLEASE HAVE THE SHIPPING DEFALUT TO FIRST CLASS MAIL

    Please contact me for site password info.( I’m using the HIGHEND THEME)
    Thank you so much for your attention to this most upsetting matter,
    Alyssa

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