Add Media Button Not Working – Theme Conflict

  • In Progress
    Posted in: Highend WP Theme  
  • Customer
    heathervstevens@shaw.ca
    June 2, 2016 at 1:13 am #85293

    Hi There,

    I’m working with ThriveLeads installed with HighEnd. Yesterday the insert media button stopped working. I reached out to ThriveLeads and this was their response:

    It looks like the conflict is caused by your theme. Please see this article on how to identify and remove the conflicting script: https://thrivethemes.com/tkb_item/jquery-conflicts-quick-fix/

    You can also reach out to your theme’s support – they should be able to help with this.

    Can you please advise?

    Thank you

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