Unable to Edit Categories and Tags

  • Resolved
    Posted in: Highend WP Theme  
  • Customer
    Erin
    August 16, 2017 at 10:21 pm #115465

    Hello,

    I’m doing some work on my website project for my categories and tags, and have been in the process of optimizing those pages. I completed several, and then last week I attempted to do so and found that the visual/text area is disabled.

    I’ve included these screen shots for you of the following:

    -an example of one I’ve completed
    -the page once I click on edit, which defaults to the “text” version with HTML code.
    -what happens when I click on “visual” version for writing.

    Please let me know what can be done. Thank you!

    Erin

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