Menu update take way too long

  • In Progress
    Posted in: Highend WP Theme  
  • Customer
    DanLind
    March 22, 2021 at 7:25 pm #153500

    Hello:

    When I go into Appearance>>Menus and change the menu and try to “Save Menu” it takes a very long time for the changes to take effect. So long that I get an “Error 524” (timeout error screen pops up) and the menu did not change. I have to try continually to try to get it to save. Very frustrating! I contacted my server host and they extended the timeout period, but it still does not work properly.

    They also said: “Such issues are usually caused by the incompatibility of different plugins/themes with the current version of the application, with the current PHP version that the website is using or with other plugins/themes.”

    Since the menu structure is part of the theme, I would say there is something wrong with the theme’s menu function.

    Would you please do something to correct this problem?

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