Issue with “Social Links” in Highend Theme After Latest Update

  • In Progress
    Posted in: Highend WP Theme  
  • Customer
    Darwipli
    November 26, 2024 at 9:04 pm #166717

    Hi there,

    I’m encountering an issue with the “Social Links” feature in the Highend – Ultimate Multi-Purpose WordPress Theme, and I believe it may be related to the latest theme update. Here’s the problem:

    I went into the Highend Options > Social Links settings to update my Facebook link.
    Initially, all my social media links were visible in the field next to “Choose & Order Social Networks”. These were also showing correctly on my website.
    However, when I clicked into the field to add my Facebook link, the entire content of the box disappeared.
    After clicking “Save Changes”, a message popped up: “No changes made”.
    Steps I’ve Taken:
    Cleared cache using WP Rocket.
    Cleared my browser cache and tried accessing the settings on both Microsoft Edge and Google Chrome.
    Ensured all plugins are updated.
    Re-installed a new licensed version of the Highend theme.
    Tested the site by temporarily disabling all plugins (except the Highend core plugins) to check for conflicts.
    Despite these efforts, the issue persists.

    Environment Details:
    WordPress Version: Current version: 6.7.1
    Highend Theme Version: Highend Pro
    Hosting: Bluehost
    Relevant Plugins: WP Rocket, W3 Total Cache, WPBakery, and others.
    Website: https://co-operatio.org/ (see footer)
    Additional Notes:
    Before clicking into the “Choose & Order Social Networks” field, everything appears fine, and the links are visible both in the settings and on the site.
    Once I interact with the field, the content vanishes, and I can’t re-add or save anything.
    Could this be a bug introduced in the latest theme update? Is there anything else I can do to resolve this issue?

    Thank you for your support!

    Best regards,

    Peter

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