Incomplete download?

  • Resolved
    Posted in: Highend WP Theme  
  • Customer
    Storyworks
    October 22, 2018 at 7:12 am #131900

    Hello.

    I purchased the Highend theme today but when I tried to upload it I got errors both in WordPress and in File manager. It says the theme is incomplete and missing style sheets. The total zip file was only 19-20 MB. I called my hosting platform (Bluehost) and they said the problem was with the download. The gentleman I spoke to had used Highend in the past and said that 19 MB seemed small for the total download.

    Is there any way I can re-download this theme and try again?

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