Failure to Install Theme as Advertised

On Wed, Jul 30, 2014 at 1:16 AM, <donmcelyea@donmcelyea.com> wrote:
Name: Donald McElyea
Email: donmcelyea@donmcelyea.com

I purchased today July 29th, 2014, 10:01 am, Purchase code –
53d7c553-264c-440e-a4cd-46370a141528: Highend Theme, which was
supposed to be installed, free of charge according to the promo at the
bottom of the published Ad. I cannot locate an installation of the
theme in my file. Contact through Mojo indicated that I should
contact the developer. It is very hard to find contact information.
I hope this is the correct reporting target.

Donald McElyea

From: Support HBThemes [mailto:hbthemes@gmail.com]
Sent: Tuesday, July 29, 2014 7:14 PM
To: donmcelyea@donmcelyea.com
Subject: Re: New Message | HB-Themes

Hello Donald,

The correct way of contacting us is through our support forum: http://forum.hb-themes.com/

But you can send me your WordPress credentials here and I will do that right now, to save some time 🙂
Just ket me know if you’d like demo content imported.

Regards,
Branko, HB-Themes

Upon receiving the above reply from Mr. Branko, I provided the requested information and stated that I would also like for the demo content to be installed

I have tried several times to locate the installed files but have been unable to do so. Please install the theme as stated. Perhaps I am overlooking something (I am a novice at this), but this process seems too involved for me to make future purchases.

Donald McElyea