Cannot Activate Visual Composer

  • In Progress
    Posted in: Highend WP Theme  

  • Customer
    ismiledesign
    March 14, 2016 at 6:00 pm #77350

    Hello,

    I just purchased the Highend Theme and the license for WPBakery Visual Composer cannot be activated. My version of Visual Composer is 4.10 and I need to update it to 4.11.

    I go into Visual Composer Settings > Product License > Activate Visual Composer
    Then it leads me to the Envato page asking me to approve or deny authorization of WPBakery Support Portal to connect with my account.
    Once I click “Approve” it brings me to a Server Error page, it says “cannot save user locally”

    Please help!

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