HIGHEND Thema updates to latest versions

Hi! again

This is the third email that I send you regarding the same matter and it has already been a week and I have NOT received a response!

Is there someone on the other side? Or after buying the thema (and according to MOJO, also technical assistance), will they leave me unattended?

I need to update the thema and I have the child thema and the main thema. Can you tell me how I should proceed so as not to lose the styles that are already included on the web.

I NEED an answer as soon as possible.

I remain pending

Regards