Please Re-Install my theme ASAP

My theme was just removed by my hosting company as a result of the following, and I need it re-installed, this time no demo site. I am hoping there won’t be any more problems after this.

For some unknown reason I’ve had issues with my site loading all day. So I contacted my hosting company and spent 45 minutes on the call trying to resolve the issue. The rep said whatever was happening was unusual and he had quite a time trying to figure it out, which never really happened.

He tested removing all content from my site and replacing it with a simple sentence. At first it didn’t seem to make much of a difference but near the end of our conversation it was loading faster. He said there was an error related to the theme but didn’t know what it meant.

I updated my wordpress to 4.0 through my dashboard earlier, but the rep removed and re-installed wordpress while on the call as well.

I’ve had a lot of trouble understanding how to make this theme work for me, and dealing with errors (like the memory limit, execution time, and front end editor not working while the Layer slider was active). Maybe I’m the exception, but it is no less frustrating, inconvenient, and discouraging – if not a bit maddening.